Shipping Policy

At My Divine Sutra, we are committed to ensuring your orders are delivered safely and efficiently. Please take a moment to review our shipping policy for details regarding charges, timelines, and other important information.

Order Processing

  • All orders are processed within 1-2 business days (excluding Sundays and public holidays).

  • A confirmation email or SMS will be sent once your order has been shipped, along with the shipping carrier’s details.

Shipping Charges

We offer affordable shipping rates based on your location. Here’s a breakdown of the charges:

Region Shipping Charges Delivery Time
Local (Hyderabad) Rs. 50 1-2 business days
Zonal (Within South) Rs. 100 2-4 business days
Rest of India Rs. 150 4-6 business days

Free Delivery:
Orders above Rs. 149 qualify for free shipping across India.

Delivery Locations

We deliver across India, including Hyderabad, other South Indian states, and beyond. Deliveries are made to both residential and commercial addresses.

Order Tracking

  • Once your order has been shipped you will receive an email or SMS containing the shipping carrier and tracking details.

  • If you need help tracking your order, feel free to reach out to us directly.

Returns, Refunds, and Exchanges

  • If your order arrives damaged or you wish to return an item, please refer to our Return Policy for detailed instructions.

  • For assistance, you can also contact us directly.

Important Notes

  • Delivery timelines are estimates and may vary due to unforeseen circumstances like weather, high demand, or courier delays.

  • Orders placed after 3:00 PM will be processed the next business day.

  • During peak seasons or promotional events, please allow additional time for processing and delivery.

Contact Us

If you have any questions or concerns about your order, we’re here to help!

We aim to provide you with a seamless shopping experience. Your satisfaction is our priority! 🙏