Shipping Policy

Shipping Policy

At Divine Sutra, we are committed to delivering your orders efficiently and safely. Please review our shipping policy for details on charges and timelines.

Order Processing

  • All orders are processed within 1-2 business days (excluding Sundays and public holidays).
  • You will receive a confirmation email or SMS once your order has been shipped, along with details of the shipping carrier.

Shipping Charges

We offer affordable shipping rates based on your location:

Region Shipping Charges Delivery Time
Local (Hyderabad) Rs. 50 1-2 business days
Zonal (Within South) Rs. 100 2-4 business days
Rest of India Rs. 150 4-6 business days
  • Free Delivery: Orders above Rs. 149 qualify for free shipping across India.

Delivery Locations

  • We deliver across India, including Hyderabad, other South Indian states, and beyond.
  • Deliveries can be made to both residential and commercial addresses.

Order Tracking

  • Once your order has shipped, you will receive an email or SMS with details of the shipping carrier and shipment progress.
  • If you have any concerns or need help tracking your order, please reach out to us directly.

Returns, Refunds, and Exchanges

If you wish to return an item or if your order arrives damaged, please refer to our Return Policy for guidance. You can also contact us directly for assistance.


Important Notes

  • Delivery timelines are estimates and may vary due to unforeseen circumstances such as weather, high demand, or courier delays.
  • Orders placed after 3:00 PM will be processed the next business day.
  • During peak seasons or promotional events, please allow additional time for processing and delivery.

Contact Us

For any questions or concerns about your order, feel free to contact us:

We are here to assist you and ensure your shopping experience is seamless.

Thank you for choosing Divine Sutra for your pooja needs. Your satisfaction is our priority! 🙏